Privacy Policy

Your privacy is important to us. This Privacy Policy explains what information is collected through online.diventures.com, how it’s used, and how it is protected.

1. Information We Collect

1.1 Personal Information

We collect data you provide when you interact with the site, including:

Name, email, mailing address, phone number
Billing or payment details (when you make purchases)
Location preferences and class/course selections

1.2 Non‑Personal / Technical Data

Automatically collected when you browse:

Device type, IP address, browser info, cookies, referrer data

Usage metrics such as pages visited and time spent

1.3 Communications

We retain copies of emails, chat transcripts, or form submissions when you contact us.

2. How We Use Your Data

We use information to:

Process purchases (gear, classes, travel)
Deliver digital learning materials, course confirmations, and updates
Send newsletters, promotions, and location-specific content
Improve our website and tailor content to your interests

You can opt out of promotional emails at any time. Transactional messages (e.g. bookings, receipts) are always sent.

3. Legal Bases & Sharing

We process your information:

With your consent (e.g. promotional emails, cookie tracking)
To perform contracts (e.g. class registration, gear orders)
To comply with legal obligations or protect rights
For legitimate business purposes that do not override your privacy rights

How We Share Your Data

With third-party service providers (payment processors, email platforms, analytics)
With training agencies like SSI for certification administration
In aggregated, anonymized form for internal analytics

We do not share your personal data with third parties for their independent marketing purposes.

4. Cookies & Tracking

We use cookies and tracking tools such as Google Analytics, Facebook Pixel, and pro‑fitness cookies to:

Enhance site navigation
Provide personalized content
Measure engagement and ad performance

You may adjust or disable cookies via browser settings if you prefer limited tracking.

5. Data Retention & Security

5.1 Data Retention

Personal data is retained only as long as needed:

Order and registration records: until transaction completes or longer if required by law
Promotional consent: until you withdraw consent

5.2 Security Measures

We implement industry-standard measures including:

Encrypted storage
Secure transmission protocols (HTTPS/TLS)
Access controls, staff training, regular audits

6. Your Rights & Choices

Depending on your region, you may have these rights:

Access, correction, or deletion of your data
Object to marketing communications
Request data portability or restriction of certain processing
Withdraw consent at any time where consent is the basis of processing
Lodge a complaint with your regulatory authority

7. Children’s Privacy

Our services are not designed for children under 13. We do not knowingly collect personal data from minors without parental consent.

8. Third-Party Links

Links to other sites (such as SSI, payment gateways, or travel booking sites) are provided for convenience. We are not responsible for the privacy practices of external websites; please review their policies separately.